Last updated: May 12, 2026
Katolik Music, the operator of KMplay, offers a 30-day money-back guarantee on Pro subscriptions. If you are not satisfied with your purchase, you may request a full refund within 30 days of the order date.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order using the email address you used at checkout, or contact our support team and we will pass the request on to Paddle on your behalf.
Beyond 30 days, refunds are handled on a case-by-case basis in accordance with Paddle's Refund Policy and applicable consumer-protection law.
You can cancel your Pro subscription at any time from your account. Cancellations take effect at the end of the current billing period and you will continue to have Pro access until that date.
See also our Terms & Conditions and Privacy Notice.